Students walking accross campus, during class change, near the Nursing building on a sunny beautiful day at UNC Greensboro

We are an environmentally conscious, safety-focused, and results-driven organization made up of innovative professionals. Our mission is to deliver exceptional customer service through the planning, design, construction, maintenance, and operation of UNC Greensboro’s facilities, grounds, and infrastructure.

Phone: 336.334.5684

Email: workrequest@uncg.edu

98%

CUSTOMER SATISFACTION RATE

Surveys are sent to customers, and feedback is gathered and monitored. Our goal is 100% of customers feel satisfied with the response to their request. Our associates strive to provide the best customer experience.

64%

Predictive Maintenance

Checking fluids, cleaning coils, inspections and many more tasks are performed based on maintenance schedules, just like a vehicle!

FACILITIES MANAGEMENT RECOGNIZES OUTSTANDING STAFF

Posted on July 21, 2023 – UNC Greensboro Facilities Operations nominated 47 of its staff for the three awards categories – Customer Service, Safety, and Teamwork and Collaboration. Four individuals from first shift and three individuals from second and third shift were recognized via a double-blind vote for the tremendous value they provide to the University through their vigilant and dedicated work performance.
Facilities held its annual employee recognition ceremony on June 15. The guest speaker this year was Professor and Dean Omar Ali of the Lloyd International Honors College, who spoke about how to create joy in the midst of work.

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CUSTOMER SERVICE AWARD RECIPIENTS

AVC Sameer Kapileshwari and Chief Facilities Superintendent Jon Soter present the Collaboration award to Bernice Richardson and Sheffield Lawrence during the Summer 2024 ceremony.

The Safety Award goes to Rebecca Jones

AVC Sameer Kapileshwari and Chief Facilities Superintendent Jon Soter present the Safety award to Rebecca Jones, 2nd shift supervisor in Facility Services during the Summer 2024 ceremony.

The Collaboration and Teamwork Award goes to Zach Russell and Joseph Munday

AVC Sameer Kapileshwari presents the 2024 Customer Service awards to Joseph Munday and Zach Russell.

College avenue covered in an inch of snow

Vacc bell tower on a sunny spring day

Minerva statue, cloudy sky and an oak tree