Hours of Operation

M-F 8a-5p

Phone Number


After Hours Maintenance Emergency? Call UNCG Police Department


Q: Is a photo I.D. required to pick up all keys? A: Yes, in order to pick up a key a photo I.D. and signature are required.

Q: How to return a key that’s no longer needed? A: Bring it to the Sink building, a receipt will be provided for all key returns.

Q: How do I request a key? A: Fill out the request form and email to workrequest@uncg.edu.

  • The key request form may be filled and signed electronically with Adobe reader.
  • Completed key request forms should be delivered to the Customer Service Center via email to fowork@uncg.edu; or faxed to (336) 334-4026; or sent through campus mail to Facilities Operations in the Sink Building; or hand delivered to the Customer Service Center on the 2nd floor of the Sink building.
  • In order to pick up assigned keys, the keyholder must present a Photo ID as well as sign the Keyholder’s Ackowledgement agreement at time of pick-up.
  • When an employee leaves UNCG or requires different keys, the original keys issued should be returned to the Customer Service Center on the 2nd floor of the Sink building.
  • Intellikeys must be used within two weeks of the program date indicated on the key request form.
  • No billable services are accepted on the key request form. *Billable work that requires a BANFIN-59 should not be requested using the key request form.
  • Note: You must log in to Box to download the form, and to complete electronically the form must be opened with Adobe Acrobat/Reader.

https://uncg.box.com/v/KeyRequestForm (External link to Box site.)