Facilities Operations Customer Service Center
Hours of Operation
The Customer Service Center is open Monday through Friday, 8:00 a.m. to 5:00 p.m.
Facilities Operations provides an extensive array of services to departments, available either on a scheduled basis or upon special request. All service requests should be submitted electronically via a work order.
Billable
The requesting department is responsible for costs associated with building modifications, additions, or other billable services. Facilities Operations will charge these costs to the department’s designated budget code:
- Housekeeping services beyond the established APPA Level 3 (L3) standard or services provided for self-supporting activities
- Painting buildings outside of regular intervals
- Minor furniture moves, construction, such as workbenches, bookshelves, cabinets, etc.
- Signs, including building signs, name plates, and door signs
Non-Billable
Facilities Operations provides routine maintenance and repairs for academic buildings at no charge to departments when the work falls within Facilities Operations’ maintenance responsibilities:
- Routine building painting
- Repairs to lights, doors, windows, and electrical outlets
- Ceiling tile and plumbing repairs
- Masonry and drywall repairs
