Facilities Management - Facilities Management

Spartan Alert

We are a diverse, environmentally and safety conscious, and effective organization comprised of innovative professionals whose mission is to deliver remarkable customer service in the planning, design, construction, maintenance and operations of UNCG facilities, grounds and infrastructure.

Phone: 336.334.5684

Email: workrequest@uncg.edu

Aerial shot of the Elliot University Center, Jackson Library and Kaplan Commons. A snippet of text about the mission of the Facilities organization.

FACILITIES MANAGEMENT FACTS AND FIGURES

32,379

TOTAL Work orders FY 2022

Facilities Management responds to all types of work requests. Effective communication and rapid response goals are set and tracked on a weekly basis.

92%

work completed < 7 days

Ensuring optimal operation of facilities and equipment while overcoming obstacles such as staff shortages and labor market pressure.

98%

CUSTOMER SATISFACTION RATE

Surveys are sent to customers and feedback is gathered and monitored. Our goal is 100% of customers feel satisfied with the response to their request. Our associates strive to provide the best customer experience.

67%

Predicted maintenAnce WORK

Checking fluids, cleaning coils, inspections and many more tasks are performed based on maintenance schedules, just like a vehicle! Except these units can cost as much as two million dollars each! Preventing breakdowns and issues before they occur.

FACILITIES RECOGNIZES OUTSTANDING STAFF

Posted on July 21, 2023 – UNC Greensboro Facilities Operations nominated 47 of its staff for the three awards categories – Customer Service, Safety, and Teamwork and Collaboration. Four individuals from first shift and three individuals from second and third shift were recognized via a double-blind vote for the tremendous value they provide to the University through their vigilant and dedicated work performance.
Facilities held its annual employee recognition ceremony on June 15. The guest speaker this year was Professor and Dean Omar Ali of the Lloyd International Honors College, who spoke about how to create joy in the midst of work.