Customer Service Center Operating info
We are open Monday through Friday 8:00AM to 5:00PM.
Facilities Operations provides an extensive array of services to departments, available either on a scheduled basis or upon special request. All service requests should be submitted electronically via a work order.
Billable
The costs associated with any modifications or additions to a building are the responsibility of the requesting department. Facilities Operations will charge these costs to the departmental budget code. Please upload the approved journal voucher with the request. Examples of billable requests include:
- Housekeeping services over and above APPA standard(L3), or for self-supporting activities
- Painting buildings outside of regular intervals
- Minor furniture moves, construction, such as workbenches, bookshelves, cabinets, etc.
- Signs, including building signs, name plates, and door signs
Non-Billable
Facilities Operations handles routine maintenance and repairs for academic buildings. If Facilities Operations is responsible for the repairs, the department won’t be charged. Examples of these repairs include:
- Regular painting of buildings
- Fixing lights, doors, windows, outlets, etc.
- Ceiling tile and plumbing repairs
- Masonry or sheet rock repairs
